Nexon has Excellent Customer support?
Many people have expressed their appreciation with how problems are handled in a timely friendly manner. The Live Chat and also the GM's who help with the tickets go out of their way to help fix issues, and answer questions, and help players.
Well, I'm not satisfied. And I'm not the kind of guy who bashes on maplestory without a reason.
Ever since Shade came out, I have not been able to make any new ghost character. Between the Beast Tamer and Shade release, they ended up changing the character name filter to not allow "ghost". I've sent in a ticket, I've talked to GMs, I've reached out to the MLC about this, but nothing is being done about it for the past year. It's frustrating since even a mediocre programmer could fix this issue. It's not that's something difficult to accomplish, it's that there's someone at the company that's saying no to fix this. I know customer support doesn't make all the decisions, but I wonder if they're actually passing down what the players want in individual tickets like these. I just hate how such a simple and consequence-free request is that means a lot to the player is being denied for whatever reason. Customer support may not be the one to blame, but my rage is blinding me to a point where I can't be satisfied with any part of Nexon.
P.S. To provide more insight, ever since I start playing maple almost 9 years ago, I have always made a character with it suffix as "ghost", and I have made a lot of characters since I began. For Nexon to filter the name out makes me feel like I've been banned to make any new characters. And in a way I'm letting that happen by refusing to make anymore new characters until this is fixed. So this isn't just a "it would be nice if Nexon did this" request to me, it's something that means a lot for me. I would love to make a Shade and a Kinesis this winter (not to forget all the NX I would spend should I be able to make those characters).

Aug
Back then when MapleStory fire/poison mages/archers were terrible, and ludi pq was flooded
Maplestory items were one of the best equips in the game. All rich people used ilbis and steelies. The best item was like a 15 atk work glove. Snowshoes with +speed and +jump were godly. There were pumpkin baskets, and ores dropped from monsters.

Sep
I Have Lost Myself in MapleStory
I am thankful to this game for giving me the one thing I stopped looking for after many failed attempts in real life.

Sep
MapleStory: Would You Like Move to Another Server?
Hi guys, welcome to maplestory2-mesos, some players are talking about change server in MapleStory, for example, moving to Bera? Yes, there are some servers so hot in game, which has so many people, and some servers has little players.

Jun
Decent Kishin in MapleStory
Welcome to Maplestory2-Mesos, my friends, have you guys heard that there will be a new update including a new content for Decent Kishin? So the question is what should we do for the coming Kishin changes?

May
Maplestory Talk: The state of non-Reboot and Reboot
It seems that buying maplestory mesos from meso farmers, selling NX, or merching are the only ways to obtain a substantial amount of mesos.

Apr
Nexon, maplestory item enhancing, and the people
Before I start, I understand that GMS is not responsible for the production of most of the content and updates; that is KMS's job and GMS is a distributor of sorts, although we're all grateful for the content that GMS does produce on it's own